Our Team

Ayana Hills

Chief Executive Officer

Ayana Hills is all about keeping life simple, while doing things well. Known for her exceptional organizational skills and diligent preparation, she makes the task of moving a mountain seem effortless. Her pleasant spirit refreshes those she encounters and you’ll most likely find her with a smile.

She relishes spending time with her husband and children. During her spare time, which is virtually non-existent, she enjoys writing stories.

Johnathan L. Hills

Director of Operational Excellence

Johnathan Hills has been concerned with processes since he was a boy and he asked his mama if there would be more brownie pieces in a round or rectangle pan. Fast forward a few decades and he’s still intrigued with figuring out how to get the most out of anything. In addition to having an eye for proficiency, Johnathan is a fun loving guy with a genuine love for people. He is completely comfortable engaging with anyone whether it is shooting the breeze with the custodial worker (and picking up a broom to help) or shooting hoops with the chief executive officer. When Johnathan is not out making friends you will find him hanging out with his favorites, his wife and children.

Education:
Masters of Business Administration (MBA)
B.S. in Electrical Engineering | Masters Certificate in Business Intelligence

Certifications:
Project Management Professional (PMP)
PMI Professional in Business Analysis (PMI-PBA)
Certified Professional in Business Intelligence (CPBI)
Lean Six Sigma Greenbelt (LSSGB)

Crystal Kroll

Director of Quality

Crystal Kroll combines a strong background in customer service and a keen eye for quality and continual improvement. Crystal’s experience in administrative matters enriches the client engagement process and her expertise in customer relationships ensures a quality experience from start to finish.

Josh Jordan

Director of Organizational Leadership

Josh Jordan has an extensive background in the area of people. Through life experience and training, Josh has developed a sharp sense of recognizing how people are feeling and can decipher action steps to take them from where they are to where they want to be. He currently serves as the college and young families pastor at First Baptist Church Covington where he gives assistance to parents of children and preschoolers. He has degrees in Religion, Psychology and a Masters of Divinity degree. He has been serving churches and organizations in various roles over the last 19 years. Josh and his wife, Leslie have their hands full with 4 young children.

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